Conflict Communication

Conflict Communication - Building Understanding through Nonviolent Communication by Marshall Rosenberg

Communication is at the heart of interpersonal interactions. But all too often misunderstandings, conflicts and unclear messages lead to tensions. This is where non-violent communication (NVC) according to Rosenberg comes in and creates a basis for understanding.

This webinar will focus on the following questions:

• Get to know the mindset and model that promote mindful and appreciative communication and empathic relationships.
• Learn more about the principles of NVC and how you can improve your communication skills through mindful speaking and listening

Takeaways:

• You know the basics of non-violent communication according to Rosenberg.
• You develop a needs-oriented and empathetic mindset
• You will learn techniques to strengthen relationships in the office and prevent conflicts.

Speaker:

Jasmin Franz, Manager Program Development Berlitz Seminars EMEA

Ulla Schallert, Host

HR Webinar Series 2025 (English)

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